Just because shipping is free doesn't mean it should take a long time. KTOOL understands that getting your items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 4-5 business days.
If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Returns must be unopened, in the state you received them, and in the original packaging). We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic return shipping. So if for whatever reason you're not happy with your purchase, just contact us for your return label- your domestic shipping costs are prepaid.
Call us with your Questions or Orders at 888-669-2299